Do you want to own a business versus having a business own you? if so the key is smooth operating systems. In this course we dive into key areas that you need to implement to be able to have Operational Excellence in your business. Is it easy? Not at all and that is why so many businesses fail. Without the systems in place, revenue coming in and being able to deliver what your customers want, when they want it your business is on your way out. If you want to be able to improve your operations then join this Gamified Course and prepare to play out and see how you score.

Clinton Swaine, CEO

Clinton is the Founder and CEO of Frontier Trainings, the world leader in experiential business trainings and creator of over 200 experiential games.
Build a Smooth Operating Stress-Free Cash Machine
Introduction to Operational Excellence
The seeds for this course were laid down over the years of setting up and breaking down rooms and being able to run details experiential training for over 18 years now. When I shared with a group of trainers all the work I did to set up the room and create the games environment many expressed to me that it was just too much work and they much prefer to turn up with a roller bag, present and leave. I can certainly understand that and talking to an audience can get results but in my opinion there is no comparison compared to the full power of experiential learning.

EVERYTHING needs systems. There is so much and now with the Gamification of all Frontier business events there is even more systems that needed to be run to make sure the right flags get hung, the markers are filled, there are enough medals to hand out, there are enough costume pieces for each game etc. As I said there is a lot. Whether you are running a training company like me or whether you run a different business, the systems you put in place is what is going to allow you to scale up the business and make money that most people only dream of. 

In this course we have so many amazing games. These games are relatively new to Frontier considering this course was only ran for the first time in 2016 which makes it a baby compares to courses like Business Empire and Financial Fortress. We love the games in this course and now with the option to do the Twelve Tasks after the course we know the implementation of these principles into your business will help you gain traction, reduce stress and get the results you have been looking for. 

 Operational Excellence - Dates and Times

Day 1
SD - 9am-11pm (14 Hrs)
09:00 AM 14th NOV - US Pacific Time
10:00 AM 14th NOV - US Mtn Time
11:00 AM 14th NOV - US Central Time
12:00 PM 14th NOV - US Eastern Time
05:00 PM 14th NOV - UK Time
10:30 PM 14th NOV - India Time
12:00 AM 15th NOV - Indonesia Time
01:00 AM 15th NOV - My/Sing
04:00 AM 15th NOV - Melb, Syd
06:00 AM 15th NOV - New Zealand

Day 2 
SD - 9am-11pm (14 Hrs)
09:00 AM 15th NOV - US Pacific Time
10:00 AM 15th NOV - US Mtn Time  
11:00 AM 15th NOV - US Central Time
12:00 PM 15th NOV - US Eastern Time
05:00 PM 15th NOV - UK Time
10:30 PM 15th NOV - India Time
12:00 AM 16th NOV - Indonesia Time
01:00 AM 16th NOV - My/Sing
04:00 AM 16th NOV - Melb, Syd
06:00 AM 16th NOV - New Zealand

Day 3
SD - 9am-11pm (14 Hrs)
09:00 AM 16th NOV - US Pacific Time
10:00 AM 16th NOV - US Mtn Time
11:00 AM 16th NOV - US Central Time
12:00 PM 16th NOV - US Eastern Time
05:00 PM 16th NOV - UK Time
10:30 PM 16th NOV - India Time
12:00 AM 17th NOV - Indonesia Time
01:00 AM 17th NOV - My/Sing
04:00 AM 17th NOV - Melb, Syd
06:00 AM 17th NOV - New Zealand

Day 4
SD - 9am-7:30pm (10.5 )
09:00 AM 17th NOV - US Pacific Time
10:00 AM 17th NOV - US Mtn Time
11:00 AM 17th NOV - US Central Time
12:00 PM 17th NOV - US Eastern Time
05:00 PM 17th NOV - UK Time
10:30 PM 17th NOV - India Time
12:00 AM 15th NOV - Indonesia Time
01:00 AM 18th NOV - My/Sing
04:00 AM 18th NOV - Melb, Syd
06:00 AM 18th NOV - New Zealand
Hybrid Training
This will be the second time that Frontier runs a hybrid training allowing members from all around the world to participate. We have obviously mastered running live events and had great success at doing online events and games as well. Combining them when the room is so interactive is very challenging. While we do our best with the technology there is still a steep learning curve to get to the point where it is mastered, so please be supportive .

The nature of the training will mean that some exercises will not translate to online and therefore no attempt will be to keep online attendees engaged. We will let you know which exercises this is appropriate. 

We are going to operate the normal audience interaction through Zoom and will provide a zoom link as part of the registration process. We will operate the games through Discord just like the online version. That way we can handle breakout rooms easily and you will be able to connect to the students in the room on computer. Some groups will be entirely online, others joint. 

With the technology layer there are additional challenges to integrate you into teams so please know we will work promptly to resolve issues and get you working with teams as fast as possible.

We look forward to our second hybrid event!!!

Online Expectations 
For those attending online, we will do our best to keep a running schedule of what is happening during the course so you can plan what part of the course you wish to attend. Be patient. We are gradually building up the crew needed to handle the extra workload of running the hybrid system in the class. 

If you are going to participate in a game it is expected you will be there from the beginning of the game until the end of the game regardless of the time zone you are in. You will be on a team and they will be counting on you. 

While the stage is in use you will be positioned in the room where you can see the whole stage. We will make it so you can will be able to participate in sharing through the microphone and have the screen turned around so all the students will be able to hear you.  We will monitor the chat as best as possible and plan to be able to see you with hands raised to interact with you in the room. 

This is not a listening-in type event while you are walking around the grocery store or driving in your car. if you are participating online we expect you to be in one location and focused on the event. 
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